You can also get guided help with our automated Virtual Assistant, or follow the manual troubleshooting steps provided below. Use our Print and Scan Doctor app to resolve scanner issues. Click the “Accept” button to save the scan as a PDF. HP printer will not scan to computer or email. Click on the border surrounding the scan and move it inward or outward to resize the scan, if desired. A preview of the scan will appear in the HP Scanning window. If you are not worried about your PDF’s file size, leave the Resolution setting at “300.” Click “OK” to save the Resolution setting.Ĭlick the “Save to file Save Options” button and click “Browse.” Navigate to the directory where you want to save the PDF file and then click “OK.”Ĭlick the “Scan” button to scan your document or picture. Click the down arrow next to “Scan to:” and click “Save to file.” Click the down arrow next to “File type:” and click “PDF (*.Pdf).”Ĭlick the “Scan Document Setting” button and click the down arrow under “Resolution.” Click “150” to reduce the scan’s dots per inch setting – the lower the setting, the smaller the PDF file will be. It also offers automatic device scanning to turn your documents and images into PDFs quickly and easily. Click Start, then "All Programs" and open the HP Solution Center program.Ĭlick “Scan Settings,” then “Scan Settings and Preferences” and then “Scan Document Settings” to access your scanner’s PDF option. The latest version of HP Scan and Capture allows for simple scanning and editing with a user-friendly interface.
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